The Conflict Management Workshop is a hands-on, interac9ve program designed to equip par9cipants with prac9cal skills to effec9vely handle conflicts in both personal and professional settings. The workshop begins with an introduc9on to the basics of conflict theory, exploring the common causes of conflict and different conflict styles. Through engaging discussions and real-life scenarios, participants learn how to identify the root causes of conflicts and the emotional triggers that ocen exacerbate them. The core of the workshop focuses on techniques for de-escala9on, ac9ve listening, and effec9vecommunica9on strategies, which are essen9al for resolving disputes amicably. Role-playing exercises allow participants to practice these skills, gaining confidence in managing difficult conversations and fostering constructive outcomes. By the end of the workshop, attendees will have a toolkit of techniques to approach conflicts with empathy and assertiveness, helping to build more collaborative and harmonious relationships.